Anthem Blue Cross and Blue Shield Cyber-Attack

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Anthem received a letter from 10 Attorneys General requesting that they communicate with members as soon as possible and expand the credit monitoring and identity protection services they offer to members impacted by the cyber attack. In response, Anthem on Friday, February 13, 2015, will announce plans to provide two years of credit monitoring and identity repair services to all current and former Blue Cross and Blue Shield members affected by the cyber attack. This will include some current and former Blue Shield of California members who may have never had coverage with an Anthem plan.

Anthem is in the process of informing those affected about how to sign up for free credit monitoring and identity protection services. They are also communicating directly with brokers and the media, and continuing to update Anthem did send out a letter to brokers and employer groups yesterday, Wednesday, February 11, 2015, about the expansion of its security services. View Anthem’s letter.

Blue Shield of California IT systems remain unaffected. We appreciate your patience and understanding as we continue to gather information about the Anthem data breach.

Blue Shield of California will be sending an update to brokers and employer groups along with an FAQ. All communications are attached.

For additional information and assistance about the Anthem situation, visit or call Anthem’s dedicated toll-free phone line at 1-877-263-7995.

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